In case you haven’t already noticed, I’m a bit of a Facebook junkie. If you were to track my time on the web and break it down by site, I’m certain Facebook would be by far the site I use more often. I love being able to share and connect with friends, and I’m generally open to friending almost anyone.
However, that right there can be a problem. Because some of my Facebook friends are clients of mine.
The problem isn’t the obvious one – posting incriminating photos. I’m generally OK with those types of things, and I make sure to clear out the ones that I don’t want on Facebook. The real problem is I’ve grown to enjoy posting frustrations on Facebook. But what if one of those frustrations is with a client.
As a perfect example, I recently delivered a project to a client per their specifications. I mean, exactly what they asked for. In fact, before I built it I confirmed with the client that what I was about to deliver was in fact what they were asking for. However, after I actually handed it over I was informed they wanted something different.
My first instinct was to post “loves it when he delivers what a customer wants only to be told that’s not what they want.” But the two people I was interfacing with during this project are both friends of mine on Facebook, and would have known I was talking about them.
Part of the reason I like posting frustrations is it gives me a quick place to vent. Plus, I have enough developer friends that can relate to just that story.
But you really can’t bash a client on a public forum.
Can’t post that to Facebook.
Fortunately, though, they don’t read the blog.