In case you haven’t already noticed, I’m a bit of a Facebook junkie. If you were to track my time on the web and break it down by site, I’m certain Facebook would be by far the site I use more often. I love being able to share and connect with friends, and I’m generally open to friending almost anyone.
However, that right there can be a problem. Because some of my Facebook friends are clients of mine.
The problem isn’t the obvious one – posting incriminating photos. I’m generally OK with those types of things, and I make sure to clear out the ones that I don’t want on Facebook. The real problem is I’ve grown to enjoy posting frustrations on Facebook. But what if one of those frustrations is with a client.
As a perfect example, I recently delivered a project to a client per their specifications. I mean, exactly what they asked for. In fact, before I built it I confirmed with the client that what I was about to deliver was in fact what they were asking for. However, after I actually handed it over I was informed they wanted something different.
My first instinct was to post “loves it when he delivers what a customer wants only to be told that’s not what they want.” But the two people I was interfacing with during this project are both friends of mine on Facebook, and would have known I was talking about them.
Part of the reason I like posting frustrations is it gives me a quick place to vent. Plus, I have enough developer friends that can relate to just that story.
But you really can’t bash a client on a public forum.
Can’t post that to Facebook.
Fortunately, though, they don’t read the blog.
ha! That's what Twitter was for me...until my Grandboss (boss's boss) started following me on Twitter. Ugh. I feel your pain.
ReplyDeleteUgh - that sucks. Recently my biggest frustration has been people not replying to emails. But of course most of them are friends on Facebook, so I can't say much there.
ReplyDelete